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Mission and Culture

Who we are and where we came from is just as important as where we are headed. VIP doesn’t just talk the talk about company culture, we walk the walk.

Whether you are a mortgage industry veteran or someone brand new to the business, VIP gives you a place to grow and flourish, while maintaining a strong work/life balance. Through VIPs Lead Up initiative, leadership is at the bottom of the pyramid and employees are at the top. This allows for open and honest communication, creative problem solving, and a company held belief that we truly are better together.

Why our Team Thinks

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Process

The loan flow process at VIP is designed to maximize efficiency, move loans quickly through the system, and close loans on time, if not early. There is no secret recipe, it’s just a well thought plan designed with the customer and referral partners in mind. From the moment the loan is originated all the way to funding, a well-oiled machine manages the loan and can jump in on a moments notice should anything unexpected arise. 

Technology

Through SPEAR (VIPs Salesforce CRM platform), everything is documented, managed, and viewed in one place, while integrating with the LOS (Encompass). In addition, VIP has an easy to use online 1003 application which allows borrowers to upload and sign all documents digitally. All systems are chosen, designed, and integrated for maximum ease-of-use, for both loan originators, loan teams, and borrowers.

Teamwork

The mantra at VIP is Better Together and that isn’t just lip service. Acknowledging the importance of teamwork, VIP incorporates team-building strategies into all aspects of corporate culture. Through communication, task delegation, organization, and the use of technology, effective and successful teamwork is a part of everyday life at VIP.

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